User Guides
Guides for different user types
3 articles
About Customer Role PlayRole Play is an AI-powered tool designed to help you refine your communication skills across a variety of customer profiles and common sales objections. It provides a safe, realistic environment…
Web Application: How to View the Activity Log WorkflowThis feature allows you to view the recording, feedback, Role Play, and Training linked to a team member's profile.
Web Application - Adding Feedback to a TranscriptHighlight parts of a conversation by adding feedback to the transcript of their recordings.