Working in FieldSpark on the Web (Web Application)
for web users
6 articles
Web Application - Adding and Managing Users OverviewIf needed, admin can add or deactivate users (I.e. delete them, but their data will not be lost). This is important if a user leaves abruptly and there is not…
Web Application - Reporting an IssueIf you encounter a problem in FieldSpark, you can quickly connect with our Support Team for assistance.
Web Application - DialogIQ & Recording Analysis for ManagersDialogIQ is an automated score generated for every recording, based on tone analysis, talk ratio, and script analysis. This score helps managers quickly identify coaching opportunities across their team.
Web Application - Training Studio OverviewThe Training Studio is where managers upload, assign, and track team training content.
Web Application – Providing Feedback on RecordingsManagers can leave feedback directly on technician recordings to guide performance and improvement.
Web Application - Navigating the Web ApplicationThis article covers the basics of using the FieldSpark WebApp: logging in, resetting or changing your password, navigating key areas, and logging out.