NAVIGATING THE APPLICATION
After downloading the FieldSpark application, it is important to become familiar with the navigation.
Logging in:
Open the FieldSpark Application on your device.
Type in your email (note: this is usually your company email, be sure it matches exactly).
Then, type in your password.
Select Log in to proceed.
If you're unable to login with your username and password, please reset your password by selecting Forgot Password? and following the instructions that are emailed to you
If assistance is needed, please reach out to [email protected]
Navigating the application
From the Home page, a user can:
Select the hamburger menu in the top left
View the notifications in the top right
Start Recording if a job is loaded from the CRM
Select the View all hyperlink below each of the Feedback, Training, Recording Insights, and DialogIQ boxes
Select any of the options along the bottom of the app to navigate to HOME, RECORDINGS, or LEARNING CENTER
Select View all hyperlink at the bottom of each box
select the tab at the bottom of your screen.
Navigate to the preferred page by selecting the icon.
You can find support and other functions on the top left "hamburger" navigation as well.
Changing your Password:
In order to change your password, navigate to the navigation tool in the top left.
Select reset password from the side menu.
Enter your current password and add a new password of choice, then confirm.
If you have any issues logging in, email us at [email protected].
Logging Out
To log out, select the navigation icon on the left, and select the option which reads “Log out”.
You will then be logged out of FieldSpark.