The Recording view can be found on the bottom navigation bar, by selecting "Recording". This view shows a list of completed recordings and their corresponding metrics.
Recordings will be sorted by newest to oldest and searching is free form.
Select a recording by clicking on the Recording #, where you will see:
Recording Overview:
Displays appt
Transcript
Revenue
Feedback and Metrics
DialogIQ score
Metrics - Performance Against Script
See your rating for each category
See your average for the overall script
Recording & Transcript
Listen to the recording and review the transcript
