Launch FieldSpark and tap Start Recording on the right
Enter the Client Name (required) along with the optional fields of Job ID, Client ID, and Job notes.
FieldSpark will automatically generate a unique 12-digit recording number for this job.
During the recording, you can Pause and Resume
When the recording is finished, tap Finish and then either Declined Consent or Finish recording
If you Finish the recording, a pop up is issued to Confirm Action. Select Yes to confirm finish recording.
Please note: it may take hours to upload and analyze the recording based on the length of the recording and cell phone service.
If you Declined Consent, a pop up is issued to confirm the customer declined recording consent.
To view your recordings, tap the RECORDINGS tab on the bottom, middle of FieldSpark
Click into the recording you want to review to reveal more details and analysis.
The below fields can be edited after the recording is completed and uploaded:
Customer name
Job ID
Customer ID
Job notes
If you have any issues, create a ticket with [email protected]