The dashboard gives an overview of progress and outlines areas of focus. need to address.
Leaders will see data for the whole company, while managers will be able to view their team’s data.
Key metrics include:
Average Conversion Rate = Average number of ops. closed with revenue
Opportunity Job Average = average revenue per job opportunity in ServiceTitan's dashboard
Average Performance against Script = Analyzes your recordings versus your company script
(Information is pulled from Service Titan every 24 hours)
Follow up recommendations:
This section includes key ridealongs to follow up on or listen to.